Contact Us
This page explains how to get in touch with the Bitcoin Casinos editorial team, what we can realistically help with, and where to go instead when your question belongs with a casino, a wallet provider or a support service. We publish comparisons of crypto casinos that accept US players — we are not an operator, we hold no player funds, and we cannot access, credit or close an account on any site we review.
To contact us, use the contact form or email address shown in the site header and footer of 48days.net. We read everything sent to the editorial inbox. We are a small team, so a reply can take a few working days, and we answer factual and correction requests before general queries.
What we can help with
- Corrections. A bonus figure, wagering requirement, coin list, licensing jurisdiction or restricted-state note that looks wrong or out of date. Tell us which page and what you think is inaccurate — this is the fastest message to get a response to.
- Questions about our method. How we score, why one site ranks above another, why a well-known brand is absent.
- Clarifications on crypto mechanics. General questions about on-chain deposits and withdrawals, confirmation times, network and gas fees, or why a stablecoin balance behaves differently from a BTC balance. We can explain how something usually works; we cannot look up your transaction.
- Commercial and partnership enquiries. Operators and affiliate managers should say so in the first line.
- Press, data and citation requests.
What we cannot do
- Release a withdrawal, reverse a deposit or recover funds sent to the wrong address. On-chain transfers are final and no third party can undo them.
- Credit a bonus, remove wagering requirements or intervene in a bonus-abuse decision.
- Unlock, verify or delete a casino account, or override an identity verification request.
- Tell you whether playing at an offshore crypto casino is lawful where you live, or how to report winnings. Those are questions for a qualified attorney or tax professional.
- Advise on getting around geoblocks, state restrictions, KYC checks or sanctions screening. We will not answer those messages.
Have a dispute with a casino? Start there first
If a withdrawal is stuck or an account is limited, the operator's own support channel is the only route that can actually resolve it. A practical sequence:
- Open a ticket or live chat with the casino and keep the transcript.
- Gather your transaction hashes, timestamps, wallet addresses and screenshots of the bonus terms you accepted.
- Ask which licensing body the site answers to — most crypto casinos serving US players are licensed in Curaçao or Anjouan, and some hold an MGA licence for other markets. The licence page usually lists a complaints contact.
- If the operator's response contradicts something we published, send it to us. We will re-verify the page and note the change.
Be realistic about what an offshore licence gets you. Curaçao and Anjouan oversight is lighter than a US state regulator's, and no US authority supervises these sites. That is part of the trade-off discussed across our reviews.
Reporting an issue with a listed site
The offers ranked on 48days.net change as operators change their terms, so reader reports are genuinely useful. Below is what each of the top-listed brands is currently advertising and the detail we most often get asked to re-check. Every promotion carries wagering requirements, time limits, game weightings and eligibility rules set by the operator — read the full terms on the casino's own bonus page before you deposit, because those terms decide what a headline number is actually worth.
| Site | Advertised offer | Editorial rating | What readers most often query |
|---|---|---|---|
| BetPanda | 10% weekly cashback | 10.0 | How cashback is calculated and whether it carries playthrough |
| CoinPoker Casino | 150% welcome bonus up to $2,000 | 9.9 | Match deposit qualifying amounts and clearing rate |
| Cryptorino | 100% match up to 1 BTC + 10% weekly cashback | 9.8 | How a BTC-denominated cap converts at deposit time |
| Punkz | 20,000 USDT welcome bonus + 15% cashback | 9.8 | Tiered structure across deposits and max bet limits |
| Hyperlucky | 20% daily cashback up to $10,000 + 100 free spins | 9.8 | Free spin value, expiry and eligible slots |
| Winna | Up to 60% rakeback, 25% instant cashback | 9.8 | What "up to" means in practice and VIP tier gating |
| Thrill | Up to 70% rakeback + 10% cashback | 9.6 | Rakeback accrual on originals versus third-party slots |
| BC Game | Four match bonuses up to $4,000 + 400 free spins | 9.6 | Whether all four deposits must be claimed in sequence |
| Wild.io | Up to 350% across first three deposits + 200 free spins | 9.6 | Combined wagering across the package |
| Vave | Up to 550 USDT + up to €75 free bet + 5% cashback | 9.5 | Sportsbook versus casino portions of the package |
Ratings above are our editorial scores, not customer review averages, and the offers are what operators advertise rather than results we have verified by depositing. Figures checked Sep 19, 2026.
BetPanda
BetPanda tops our list because its headline promotion is a recurring 10% weekly cashback rather than a one-off match, which suits players who fund an account repeatedly in BTC, ETH, LTC, USDT or USDC and want something back on ongoing losses instead of a large bonus balance locked behind playthrough. The mail we get about it is usually about the calculation window and whether cashback is withdrawable or must be wagered first — check the promotions page before assuming. The limitation: cashback only pays when you lose, so it returns nothing on a winning week, and like every site here it runs on an offshore licence with no US regulatory backstop.
CoinPoker Casino
CoinPoker earns its place for readers who want poker alongside casino play, with a 150% welcome bonus up to $2,000 on a qualifying deposit. Match bonuses of that size are the most common source of reader complaints we receive, almost always because the playthrough, max bet cap or game weighting was not read first — slots and in-house originals typically contribute differently from blackjack, roulette or baccarat. The drawback is that a poker-centric site's slot and live dealer catalogue is narrower than a pure casino's, so table-game specialists will be better served elsewhere.
Cryptorino
Cryptorino appears high because it pairs a 100% match up to 1 BTC with the same kind of 10% weekly cashback BetPanda leads on, which is unusual — you get an upfront boost and an ongoing one. The practical catch is the BTC-denominated cap: the dollar value of "up to 1 BTC" moves with the market, and a bonus balance held in BTC can shrink in USD terms while you are still clearing wagering. Players who dislike that exposure should fund in USDT or USDC instead. As with all of these, the match comes with wagering requirements and an expiry window set by the operator.
Please don't send us these
- Seed phrases, private keys, passwords or 2FA codes. No legitimate service will ever ask for them, and we will delete the message.
- Full identity documents. We have no reason to hold them.
- Requests to be listed in exchange for a rating.
How our rankings are decided
We research and verify publicly available information: supported coins and stablecoins, on-chain deposit and withdrawal handling, stated payout speeds and withdrawal limits, identity verification policy, licensing jurisdiction, RNG certification and provably fair implementations, game range across slots, live dealer, crash, dice, plinko and in-house originals, provider lineups such as Pragmatic Play, Evolution and NetEnt, bonus terms in full, security features like 2FA, support availability and responsible gambling tooling. We do not deposit or play, so advertised withdrawal speeds are presented as claims, not measured results.
Bitcoin Casinos earns commission when a reader signs up through a link on this site. That is how the site is funded, and it is disclosed on every page that carries offers. Commission does not buy a position, a rating or a softer write-up, and every site we recommend gets at least one stated drawback. If you believe a ranking looks bought, write to us and say why — we would rather answer that question than have it go unasked.
Money, coins and what it costs to play
We take no payment from readers. On the operator side, funding is on-chain: you send BTC, ETH, LTC, USDT, USDC, DOGE or another supported altcoin from a self-custody wallet or an exchange account to the casino's deposit address, and withdraw the same way. You pay network or gas fees on both legs, and confirmation times vary by chain and congestion — Litecoin and most stablecoin transfers on low-fee networks settle faster and cheaper than Bitcoin mainnet at busy times. Casinos may set their own minimum and maximum withdrawal limits and may hold a payout for review. Holding a balance in BTC or ETH means the dollar value moves while you play; stablecoins are the usual way to avoid that, though they carry their own issuer risk. You can lose money gambling, and crypto volatility can compound that loss.
Beyond the casino floor
Several brands we cover run more than a casino. Vave's advertised package includes a free bet, which sits with a sportsbook rather than slots, and sports wagering has its own odds, settlement rules and bonus terms. CoinPoker's core product is poker, where you are playing other users and paying rake rather than facing a house edge. Rakeback schemes at Winna and Thrill are borrowed from poker economics and apply differently across product lines. If a promotion spans casino and sportsbook, the wagering conditions usually differ by section — check which part your bonus actually unlocks.
Eligibility, legal standing and player safety
You must be at least 18 to use the sites we cover, and 21 where the operator or your state sets that minimum — check each casino's own terms for its stated age limit. There is no federal legalization of online casino gaming in the US. Legal, state-regulated online casinos exist only in a handful of states such as New Jersey, Pennsylvania, Michigan, West Virginia, Connecticut, Delaware and Rhode Island, and those operators do not run on crypto. The crypto casinos compared here are offshore, licensed in jurisdictions like Curaçao or Anjouan rather than by any US regulator, which places them in a legal grey area for US players. Rules vary by state, some states are explicitly restrictive, and operators self-restrict different states — check your own state's law and the site's terms before you register. Nothing on this page is legal advice.
US players are generally liable for tax on gambling winnings and on crypto gains. Treat that as a prompt to speak to a qualified tax professional, not as guidance you can rely on.
Gamble only with money you can afford to lose, and never to recover a loss or to cope with stress. If gambling stops feeling like entertainment, call the National Problem Gambling Helpline on 1-800-GAMBLER, free and confidential, 24/7. Offshore sites may not offer the deposit limits, cooling-off periods or self-exclusion tools that state-regulated operators are required to provide, so check what a site actually offers before you sign up. Our responsible gambling resources set out the tools worth looking for, and the site terms explain how we operate.
Getting a useful reply
Include the page URL, the operator name, what you expected and what you saw, and the date. For anything involving a transaction, transaction hashes and timestamps help enormously — with your wallet address redacted if you prefer. Correction reports get priority.
If you would rather read about us before writing, our editorial background and independence policy covers who produces these reviews and how the site is funded. Whatever you send, we will tell you honestly if it is outside what we can help with, and point you somewhere that can.